What If Your Body Is Lying to You?

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On health anxiety – and why it is so much more than excessive worry

You feel something. A pressure in your chest. A tingling in your arm. A spot on your body you hadn’t noticed before. Maybe it’s nothing. Probably it’s nothing. And yet you open Google. Then another page. And another.

An hour later you’re almost certain something is wrong.

If that sounds familiar, you are not alone. And you are not hysterical, overdramatic, or weak. You are afraid. And fear is always real – even when the cause it dreads is not.

When the Mind Takes Over the Body

Health anxiety – clinically referred to today as illness anxiety disorder – is more than the occasional worry about your health. It is a pattern in which the fear of illness itself becomes the burden. Not the illness. The fear of it.

People with pronounced health anxiety experience physical sensations more intensely and are quicker to interpret them as threatening. A normal heartbeat becomes a possible arrhythmia. A headache becomes the thought of a tumor. Fatigue becomes a sign that something is fundamentally wrong.

This is not imagination. The brain genuinely scans the body differently – more attentively, more alert. And what we search for with attention, we find. Anyone who focuses intensely on their heartbeat will feel it. Anyone who concentrates on their breathing will notice it feels unnatural. The body is always there. It always sends signals. The question is only how we interpret them.

The Reassurance Trap

Many people with health anxiety develop rituals that feel good in the short term – and make the problem worse over time.

The most common is looking things up online. It gives an immediate answer, often reassuring – and sometimes the worst possible. Even when the search provides comfort, that feeling doesn’t last long. Soon another sensation appears, another thought, another search.

The same applies to repeated doctor visits, constantly checking parts of the body, or asking others for confirmation. All of these are attempts to reduce anxiety. And all of them work – but only briefly. Afterwards the anxiety is often greater than before, because the brain has learned: when I feel this way, I need to do something to feel safe.

Psychologists call this the anxiety cycle. The reassurance unconsciously confirms that the threat was real – otherwise, why would you have needed reassuring?

Where Does It Come From?

Health anxiety rarely appears out of nowhere. There are usually experiences that have shaken trust in one’s own body.

Some people witnessed a close person fall seriously ill or die during childhood. The body became a place of threat – something to keep a close eye on. Others have themselves gone through a serious illness and have remained in a state of heightened alertness ever since, even though the illness is long behind them.

General anxiety also plays a role. Health anxiety is often not an isolated phenomenon, but part of a broader pattern of worry, a need for control, and difficulty tolerating uncertainty. The body then becomes a projection screen for everything that feels uncontrollable.

And then there is a more modern factor: the constant availability of medical information. Looking up symptoms used to take effort. Today it takes three seconds. This has led to more people knowing more about possible illnesses – while being less able to judge what that actually means for them personally.

When the Doctor Finds Nothing – and the Symptoms Are Still Real

One of the hardest moments for many affected people is this: you go to the doctor. The tests come back clear. Everything is fine – at least on paper. And yet it still hurts. The pressure is still there. You still don’t feel well.

What often happens next is self-doubt. Am I imagining this? Am I going crazy?

The answer is clear: no.

What you are experiencing has a name – psychosomatics. And it does not mean that symptoms are imagined. It means that body and mind are not separate systems, but are in constant communication with each other. Stress, anxiety, unprocessed burdens – they all leave physical traces. Real traces. Even when standard medical tests don’t always capture them.

Chronic back pain without structural findings. Stomach problems that come and go without organic cause. Exhaustion that doesn’t improve with sleep. Palpitations, dizziness, numbness – all of this can have psychosomatic origins. That does not make it less real. It simply means the treatment approach is a different one.

Medicine took a long time to acknowledge this. Many affected people spent years going from doctor to doctor, were not taken seriously, or heard phrases like there’s nothing wrong or it’s just stress. That is not only unsatisfying – it is the wrong way to respond to genuine suffering.

Psychosomatic complaints deserve the same seriousness as organic illness. And they respond very well to treatment – once you understand where they are really coming from.

What Health Anxiety Is Not

It is not a sign of weakness. It is not a sign that someone cannot think rationally. And above all, it is not a sign that someone is seeking attention or inventing problems.

Health anxiety is a genuine psychological burden with genuine physical consequences. The tension, the worry, the sleepless nights, the rumination – all of that is real. The exhaustion it creates is real. The limitations in daily life are real.

Those who experience this do not deserve a lecture. They deserve understanding – and when the suffering becomes great enough, professional support.

What Can Help

The first and most important step is often simply acknowledging: what I am experiencing is anxiety. Not necessarily an illness. But fear of an illness – and those two things are fundamentally different. This is also where the most effective measures begin.

Exercise. Regular physical activity is one of the most well-evidenced methods for anxiety disorders of all kinds. Not because it distracts, but because it regulates the nervous system on a biological level. Aerobic exercise has been shown to lower cortisol levels, strengthen stress tolerance, and alter how the brain responds to perceived threats over time. Three to four times a week, thirty minutes. It doesn’t have to be a marathon.

Breathing exercises and targeted relaxation. When anxiety produces physical symptoms, it helps to signal directly to the body: it is safe. Slow, conscious exhalation activates the parasympathetic nervous system – the part responsible for rest and recovery. A simple technique: inhale for four seconds, exhale for six. Practiced daily, this changes the baseline tension in the body – not just in moments of acute anxiety.

Sleep as a foundation. Sleep deprivation measurably increases anxiety sensitivity. Those who sleep poorly automatically interpret physical sensations as more threatening the following day. Regular sleep times, no screen time shortly before bed, and a cool, dark environment are not mere lifestyle tips – they are neurobiological foundations for a calmer nervous system.

Information diet. Less looking things up means less alarm. This sounds obvious, but it is one of the most effective behavioral changes for health anxiety. Concretely: set clear rules for when and how often you consume medical content. Not in bed. Not after 8pm. No more than once a week when there is a specific reason. The withdrawal feels worse at first – that is normal, and a sign that it is working.

Social connection. Conversations with people you trust act as a natural buffer against anxiety. Not because they should provide reassurance – that would be another form of the ritual – but because genuine connection regulates the nervous system. Isolation, on the other hand, measurably intensifies anxiety. Anyone who notices they are increasingly carrying their worries alone should take that as a signal worth taking seriously.

Psychotherapy when the suffering is significant. Cognitive behavioral therapy is particularly well-researched and effective for health anxiety. It does not aim to talk away worries, but to fundamentally change how one deals with uncertainty. Because the real problem is rarely the body – it is the difficulty of not being able to know for certain whether everything is alright. And that is something that can be learned.

What Remains

Health anxiety is not a sign that you are overreacting. It is a sign that your nervous system is on high alert – and that this alarm once had a good reason, even if it is no longer helpful today.

You do not have to interpret every signal your body sends. You do not have to resolve every uncertainty. And you do not have to manage this alone.

Sometimes it is enough to talk to someone who truly listens.

Feedback

Terms of use

Terms of use for the use of the Mindvise platform for online psychological counseling

Date of last update: 20.05.2025

1. Service description
Mindvise provides a digital platform that gives company employees access to online psychological counseling by qualified, freelance psychologists. The psychologists act independently and determine the content of the consultations themselves.

2. Qualification of consultants
All consultants working on the platform have at least a degree in psychology (Master of Science or diploma). Their suitability is checked by Mindvise before they start working.

3. Confidentiality
All contents of the counseling sessions are subject to confidentiality. Personal information will not be passed on to third parties, in particular to the employer, except in the case of express consent or legal obligation.

4. Disclaimer
Use of the platform is voluntary and at your own risk. Psychological counseling is not a substitute for medical or psychotherapeutic treatment. Mindvise accepts no liability for direct or indirect consequences arising from the use of counseling services.

5. Code of conduct
Respectful, professional interaction is a prerequisite. Discrimination, insults or behavior that violates boundaries will not be tolerated. The advisors are entitled to terminate conversations in the event of inappropriate behavior.

6. Cancellation policy
Consultation appointments must be canceled at least 12 hours before the start. If an appointment is canceled later, up to 80% of the fee can be claimed as expenses, depending on the employer’s regulations.

7. Restrictions on use
Use is not suitable if:

* You are in an acute mental health crisis or emergency. In such cases, please contact the medical on-call service (116117) or the emergency number 112.
* You have a serious mental illness that requires continuous specialist care.
* You are a minor and do not have the consent of your legal guardian.

If you are currently undergoing psychotherapeutic treatment, we recommend that you consult with your treating specialist before using the platform.

8. Consent to data processing
By using the platform, you agree to the terms of use and the privacy policy. You agree that your voluntarily submitted information on mental stress may be processed by Mindvise (including health data in accordance with Art. 9 GDPR). This consent is voluntary and can be revoked at any time.

If you have any questions or concerns, please contact:
[kontakt@mindvise.de](mailto:kontakt@mindvise.de)

Privacy policy

1. General information on data protection

Thank you for using our services. The protection of your personal data is important to us. This privacy policy explains how we process personal data, when you use our services. We only collect the data that is necessary for the use of our platform, and do not pass it on to third parties without your consent.

2. Person responsible for data processing

Responsible within the meaning of the General Data Protection Regulation (GDPR):

Mindvise
Pascal Seitz
Lamprecht Str. 51
63739 Aschaffenburg, Germany

Phone: 01579-2526192
E-mail: kontakt@mindvise.de
Website: https://mental.mindvise.de

3. Collection and use of personal data

We only collect the data provided by you (first name, e-mail address, telephone number, business code, consultation topic, additional information transmitted on the consultation request) that was transmitted when booking consultation appointments. This data is stored on our server for 30 days and then backed up locally for 12 months. Our freelance consultants receive your data when an appointment is booked and also store it locally for a maximum of 12 months. For service agreements with a limit on monthly consultations per employee, the data is used to monitor compliance with the set limits.

4. Booking via hotline

As an alternative to online booking, you have the option of booking appointments via the hotline listed above so that you do not have to enter any data via the booking system.

5. Voluntariness of use

Use of the advisory services via the platform is voluntary. There are no disadvantages if you do not wish to take advantage of the offer.

6. Legal basis of the processing

Your data is processed on the following legal bases:

  • Consent (Art. 6 para. 1 lit. a GDPR): Your voluntary consent when providing the data for booking appointments.
  • Fulfillment of a contract (Art. 6 para. 1 lit. b GDPR): Processing of data for the provision of our services.
  • Protection of legitimate interests (Art. 6 para. 1 lit. f GDPR): Data processing is carried out in the interest of the smooth operation of our services, provided that no interests of the data subject worthy of protection prevail.

7. Processing of special categories of data

As part of the consultation, information may be processed that allows conclusions to be drawn about your mental health (e.g. through free text information on stress or concerns). This data is considered special categories of personal data within the meaning of Art. 9 GDPR. The processing takes place exclusively with your express consent in accordance with Art. 9 para. 2 lit. a GDPR. This consent is voluntary and can be revoked at any time.

8. Video communication

For video communication, we recommend using Jitsi Meet on our server at https://meet.mindvise.de. Advisors are free to decide whether to use this server or choose an alternative platform, which will be communicated to you in advance by e-mail. In this case, the data protection provisions of the chosen provider apply. If you do not wish to use an alternative provider as a video communication tool, you can communicate this by sending an e-mail to the selected consultant in advance. When using the Mindvise-hosted Jitsi Meet instance, personal data such as IP addresses may be collected. This data is used exclusively to enable communication and is not passed on to third parties.

9. Mental Health Assistent (ChatGPT API)

When using the digital mental health assistant, your voluntary free text entries can be transmitted to the OpenAI API for processing. The processing is pseudonymized (without direct name or identity assignment) and exclusively for the provision of the assistant function. The transfer is secured by the conclusion of standard contractual clauses in accordance with Art. 46 GDPR and OpenAI’s participation in the EU-U.S. Data Privacy Framework.

10. Technical and organizational measures (TOMs)

We have implemented the following measures to ensure the protection of your data:

  • Access control: The servers are provided by ISO-certified providers (Netcup, Alfahosting).
  • Access control: Access is only granted via password-protected systems with strict password guidelines.
  • Encryption and data backup: All data transmissions are SSL-encrypted. Data is deleted every 30 days and backed up locally.
  • Forwarding control: Encrypted communication channels (e-mail, SSL) are used.
  • Separation control: Logical separation of test and production data.
  • Integrity control: Regular backups and version controls ensure data integrity.
  • Roles and rights system: Administrative access is restricted; there is no access to personal content.

11 Rights of the data subjects

You have the right, to request information about the personal data stored about you at any time and to request the correction, deletion or restriction of the processing of this data. You also have the right to data portability and the right to object. You can withdraw your consent to the processing of personal data at any time.

12. Right to erasure (“right to be forgotten”)

You have the right to request the deletion of your personal data if:

  • the data is no longer required for the original purpose;
  • You withdraw your consent and there is no other legal basis for processing;
  • You object to the processing and there are no overriding legitimate grounds;
  • the data was processed unlawfully;
  • the deletion is necessary to fulfill a legal obligation.

13. Right to lodge a complaint with the supervisory authority

If you believe that the processing of your data violates the GDPR, you have the right to lodge a complaint with the competent data protection authority:

The Bavarian State Commissioner for Data Protection
P.O. Box 22 12 19, 80502 Munich
E-mail: poststelle@datenschutz-bayern.de

14. Duration of data storage

Personal data is stored on our server for a maximum of 30 days. At the end of this period, the data is deleted and backed up locally. Freelance consultants store the data locally for up to 12 months and then delete it permanently.

15. Data transfer to third parties and third countries

We do not pass on personal data to third parties without your consent. Personal data is only transferred to third countries in the context of using the Mental Health Assistant. In this case, the transfer is secured by OpenAI’s participation in the EU-U.S. Data Privacy Framework and by standard contractual clauses (SCCs) in accordance with Art. 46 GDPR.

16. Cookies and similar technologies

We only use technically necessary cookies on our website to enable you to make optimum use of our services. Analytical or marketing cookies are not used.

17. Automated decision-making including profiling

There is no automated decision-making or profiling within the meaning of Art. 22 GDPR.

18. Further processing for other purposes

Further processing of the personal data collected for other purposes is not planned. Should this become necessary in the future, you will be informed accordingly prior to such further processing.

19. Time of provision of the information

This information is provided to you at the latest at the time of data collection and within one month of the data being collected.

20. Adjustments to this privacy policy

We reserve the right to amend this privacy policy if necessary, to comply with legal requirements or to reflect changes to our services.

Feedback

Terms of use

Terms of use for the use of the Mindvise platform for online psychological counseling

Date of last update: 20.05.2025

1. Service description
Mindvise provides a digital platform that gives company employees access to online psychological counseling by qualified, freelance psychologists. The psychologists act independently and determine the content of the consultations themselves.

2. Qualification of consultants
All consultants working on the platform have at least a degree in psychology (Master of Science or diploma). Their suitability is checked by Mindvise before they start working.

3. Confidentiality
All contents of the counseling sessions are subject to confidentiality. Personal information will not be passed on to third parties, in particular to the employer, except in the case of express consent or legal obligation.

4. Disclaimer
Use of the platform is voluntary and at your own risk. Psychological counseling is not a substitute for medical or psychotherapeutic treatment. Mindvise accepts no liability for direct or indirect consequences arising from the use of counseling services.

5. Code of conduct
Respectful, professional interaction is a prerequisite. Discrimination, insults or behavior that violates boundaries will not be tolerated. The advisors are entitled to terminate conversations in the event of inappropriate behavior.

6. Cancellation policy
Consultation appointments must be canceled at least 12 hours before the start. If an appointment is canceled later, up to 80% of the fee can be claimed as expenses, depending on the employer’s regulations.

7. Restrictions on use
Use is not suitable if:

* You are in an acute mental health crisis or emergency. In such cases, please contact the medical on-call service (116117) or the emergency number 112.
* You have a serious mental illness that requires continuous specialist care.
* You are a minor and do not have the consent of your legal guardian.

If you are currently undergoing psychotherapeutic treatment, we recommend that you consult with your treating specialist before using the platform.

8. Consent to data processing
By using the platform, you agree to the terms of use and the privacy policy. You agree that your voluntarily submitted information on mental stress may be processed by Mindvise (including health data in accordance with Art. 9 GDPR). This consent is voluntary and can be revoked at any time.

If you have any questions or concerns, please contact:
[kontakt@mindvise.de](mailto:kontakt@mindvise.de)

Privacy policy

1. General information on data protection

Thank you for using our services. The protection of your personal data is important to us. This privacy policy explains how we process personal data, when you use our services. We only collect the data that is necessary for the use of our platform, and do not pass it on to third parties without your consent.

2. Person responsible for data processing

Responsible within the meaning of the General Data Protection Regulation (GDPR):

Mindvise
Pascal Seitz
Lamprecht Str. 51
63739 Aschaffenburg, Germany

Phone: 01579-2526192
E-mail: kontakt@mindvise.de
Website: https://mental.mindvise.de

3. Collection and use of personal data

We only collect the data provided by you (first name, e-mail address, telephone number, business code, consultation topic, additional information transmitted on the consultation request) that was transmitted when booking consultation appointments. This data is stored on our server for 30 days and then backed up locally for 12 months. Our freelance consultants receive your data when an appointment is booked and also store it locally for a maximum of 12 months. For service agreements with a limit on monthly consultations per employee, the data is used to monitor compliance with the set limits.

4. Booking via hotline

As an alternative to online booking, you have the option of booking appointments via the hotline listed above so that you do not have to enter any data via the booking system.

5. Voluntariness of use

Use of the advisory services via the platform is voluntary. There are no disadvantages if you do not wish to take advantage of the offer.

6. Legal basis of the processing

Your data is processed on the following legal bases:

  • Consent (Art. 6 para. 1 lit. a GDPR): Your voluntary consent when providing the data for booking appointments.
  • Fulfillment of a contract (Art. 6 para. 1 lit. b GDPR): Processing of data for the provision of our services.
  • Protection of legitimate interests (Art. 6 para. 1 lit. f GDPR): Data processing is carried out in the interest of the smooth operation of our services, provided that no interests of the data subject worthy of protection prevail.

7. Processing of special categories of data

As part of the consultation, information may be processed that allows conclusions to be drawn about your mental health (e.g. through free text information on stress or concerns). This data is considered special categories of personal data within the meaning of Art. 9 GDPR. The processing takes place exclusively with your express consent in accordance with Art. 9 para. 2 lit. a GDPR. This consent is voluntary and can be revoked at any time.

8. Video communication

For video communication, we recommend using Jitsi Meet on our server at https://meet.mindvise.de. Advisors are free to decide whether to use this server or choose an alternative platform, which will be communicated to you in advance by e-mail. In this case, the data protection provisions of the chosen provider apply. If you do not wish to use an alternative provider as a video communication tool, you can communicate this by sending an e-mail to the selected consultant in advance. When using the Mindvise-hosted Jitsi Meet instance, personal data such as IP addresses may be collected. This data is used exclusively to enable communication and is not passed on to third parties.

9. Mental Health Assistent (ChatGPT API)

When using the digital mental health assistant, your voluntary free text entries can be transmitted to the OpenAI API for processing. The processing is pseudonymized (without direct name or identity assignment) and exclusively for the provision of the assistant function. The transfer is secured by the conclusion of standard contractual clauses in accordance with Art. 46 GDPR and OpenAI’s participation in the EU-U.S. Data Privacy Framework.

10. Technical and organizational measures (TOMs)

We have implemented the following measures to ensure the protection of your data:

  • Access control: The servers are provided by ISO-certified providers (Netcup, Alfahosting).
  • Access control: Access is only granted via password-protected systems with strict password guidelines.
  • Encryption and data backup: All data transmissions are SSL-encrypted. Data is deleted every 30 days and backed up locally.
  • Forwarding control: Encrypted communication channels (e-mail, SSL) are used.
  • Separation control: Logical separation of test and production data.
  • Integrity control: Regular backups and version controls ensure data integrity.
  • Roles and rights system: Administrative access is restricted; there is no access to personal content.

11 Rights of the data subjects

You have the right, to request information about the personal data stored about you at any time and to request the correction, deletion or restriction of the processing of this data. You also have the right to data portability and the right to object. You can withdraw your consent to the processing of personal data at any time.

12. Right to erasure (“right to be forgotten”)

You have the right to request the deletion of your personal data if:

  • the data is no longer required for the original purpose;
  • You withdraw your consent and there is no other legal basis for processing;
  • You object to the processing and there are no overriding legitimate grounds;
  • the data was processed unlawfully;
  • the deletion is necessary to fulfill a legal obligation.

13. Right to lodge a complaint with the supervisory authority

If you believe that the processing of your data violates the GDPR, you have the right to lodge a complaint with the competent data protection authority:

The Bavarian State Commissioner for Data Protection
P.O. Box 22 12 19, 80502 Munich
E-mail: poststelle@datenschutz-bayern.de

14. Duration of data storage

Personal data is stored on our server for a maximum of 30 days. At the end of this period, the data is deleted and backed up locally. Freelance consultants store the data locally for up to 12 months and then delete it permanently.

15. Data transfer to third parties and third countries

We do not pass on personal data to third parties without your consent. Personal data is only transferred to third countries in the context of using the Mental Health Assistant. In this case, the transfer is secured by OpenAI’s participation in the EU-U.S. Data Privacy Framework and by standard contractual clauses (SCCs) in accordance with Art. 46 GDPR.

16. Cookies and similar technologies

We only use technically necessary cookies on our website to enable you to make optimum use of our services. Analytical or marketing cookies are not used.

17. Automated decision-making including profiling

There is no automated decision-making or profiling within the meaning of Art. 22 GDPR.

18. Further processing for other purposes

Further processing of the personal data collected for other purposes is not planned. Should this become necessary in the future, you will be informed accordingly prior to such further processing.

19. Time of provision of the information

This information is provided to you at the latest at the time of data collection and within one month of the data being collected.

20. Adjustments to this privacy policy

We reserve the right to amend this privacy policy if necessary, to comply with legal requirements or to reflect changes to our services.